Privacy Notice

Collection of Personal Information

We may collect personal information that you voluntarily provide, including but not limited to:

• Full Name
• Contact Number
• Email Address
• Home or Business Address
• Date of Birth
• Company or Organization (if applicable)
• Health-related information necessary for your inquiry or healthcare services
• Other information relevant to your request

Purpose of Processing

Your personal information may be collected and processed for the following purposes:

• To respond to your inquiries and requests;
• To schedule appointments and provide healthcare services;
• To process laboratory, diagnostic, and other medical service requests;
• To facilitate billing, payment, insurance, and HMO transactions;
• To improve our healthcare services and website experience;
• To communicate important updates, advisories, and service announcements;
• To comply with legal, regulatory, and government reporting requirements; and
• For other legitimate purposes consistent with applicable laws.

Disclosure of Personal Information

Your personal information may be shared only when necessary with:

• Authorized physicians and healthcare professionals;
• Hospital departments involved in your care;
• Health Maintenance Organizations (HMOs), insurance providers, and accredited partners;
• Government agencies when required by law; and
• Third-party service providers bound by confidentiality and data protection obligations.

CTKMC-ULP does not sell, rent, or trade your personal information to third parties.

Protection of Personal Information

We implement appropriate administrative, organizational, physical, and technical safeguards to protect your personal information against unauthorized access, disclosure, alteration, misuse, or destruction. Access is limited to authorized personnel who require the information in the performance of their duties.

Data Retention

Personal information shall be retained only for as long as necessary to fulfill the purposes for which it was collected and as required by applicable laws and regulations. Once retention is no longer necessary, information shall be securely disposed of or anonymized.

Your Rights

As a data subject, you have the right to:

• Be informed about the processing of your personal data;
• Access your personal information;
• Correct inaccurate or incomplete information;
• Object to processing where applicable;
• Request the erasure or blocking of your personal information, subject to legal limitations;
• Withdraw consent when processing is based on consent; and
• Lodge a complaint with the National Privacy Commission if you believe your privacy rights have been violated.

Contact Us

For questions, concerns, or requests regarding this Privacy Notice or the processing of your personal information, you may contact: